FAQs

Q: How long does shipping take? A: Orders are processed within 1–3 business days. Delivery times are typically 5–10 business days for domestic orders and 10–20 business days for international orders.

Q: Do you offer free shipping? A: Free shipping may be offered on orders over a certain amount. Check our homepage or promotions section for details.

Q: What should I do if I receive a damaged item? A: If your item arrives damaged, contact us at support@octagonspirit.com with photos and details. We will resolve the issue promptly.

Q: Can I cancel my order? A: Orders can be canceled within 24 hours of placement. Contact us as soon as possible to ensure timely cancellation.